When customers take the initiative to send a letter or email of appreciation,
we know we’re doing something right.
"I just wanted to tell you how pleased we are with the firebox you built in the main house. It truly looks like it could have been there 100 years. I appreciate your attention to detail, your conviction that the amount of distressing to the firebricks was the way to go. You were right on target.
Please pass on our thanks to your crew. They're not only good at what they do, but clearly you've worked hard to make sure you're hiring decent human beings as well."
Kirk Streb
"..From the first time I met Nick Stelly and Charles Rector, I was impressed with the professionalism, care, and behavior. I just knew I was in good hands. I did obtain other bids for the relatively small job I needed done, but my mind was made up from the beginning... Please let them know how well they did...The finished job was an example of such excellent worksmanship."
Louis Tischer